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Julien Cayla
Associate Professor, Nanyang Business School
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Julien Cayla
Julien Cayla is an Associate Professor of Marketing at Nanyang Business School. He is also a visiting Professor at Kedge Business School and a Research Area Advisor at IIM Udaipur.
He is passionate about bringing anthropological theories and methods to study consumer culture phenomena. He is excited about the idea of a consumer culture lab in India since he has always believed that more anthropologically-oriented approaches could benefit a wide range of people and organizations in India including government, companies and students.
These days he is mostly interested in the growth of the service economy, and the pains and pleasures of interacting with customers. He wonders how we can make such interactions more meaningful and less painful. The research question he is currently focusing on is: Why and how do service interactions vary across cultural contexts?
He is especially interested in understanding what “good service” means to the organizations that do service work, and how these ideas about service are put into practice in interactions with customers. To address this question, his team of co-authors and him have been working with and observing the personnel of a global hotel chain in different countries. The insights they generate through participant observation help extend marketing scholarship by detailing the specific ways culture frames service interactions. They are currently working on several papers in this area that have the potential of changing the way we think about service, especially the impact of culture on service.
Rajesh Nanarpuzha
Assistant Professor, Marketing, IIM Udaipur
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Rajesh Nanarpuzha
Rajesh Nanarpuzha is an Assistant Professor in the marketing department at IIMU. His research interests include understanding consumer identity projects, mapping the role of retail marketplaces in contemporary India and exploring community formation in the digital space. He uses qualitative research methods to research consumer and marketplace related phenomena, primarily in the Indian context.
Tanvi Gupta
Assistant Professor, Marketing, IIM Udaipur
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Tanvi Gupta
Tanvi Gupta, Ph.D. is an Assistant Professor of Marketing at IIM Udaipur. She teaches consumer behaviour, marketing research and brand management. Her research primarily explores the role of symbolic brand meaning in consumers’ lives, and how these meanings are shaped by culture and emotion. She applies perspectives from the disciplines of consumer psychology and consumer anthropology (CCT) in her research. She also consults brands to decode aspects of Indian culture using semiotics and ethnography.
Email: tanvi.gupta@iimu.ac.in
Ankur Kapoor
Assistant Professor, Marketing, IIM Udaipur
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Ankur Kapoor
Ankur Kapoor is an Assistant Professor of Marketing at IIM Udaipur. He teaches MBA and PhD courses on marketing management and consumer research. His research interests lie at the intersection of experimental and interpretive consumer research. He is especially interested in critically evaluating the interaction of markets and consumption practices with religion, education, consumerism and identity projects.
Jayant Nasa
Assistant Professor, Marketing, IIM Udaipur
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Jayant Nasa
Jayant Nasa is an Assistant Professor in the Marketing Area at IIM Udaipur. His research is broadly in the domain of consumer behavior. More specifically, his research interests include compensatory consumption, source effects and advertising ethics. Though his doctoral training was in consumer psychology, he has also recently got interested in learning how to do research as a consumer anthropologist, i.e., on cultural aspects of consumption, and that is why he is extremely excited to get involved with the newly-started Consumer Culture Lab at IIM Udaipur.
Kirti Mishra
Assistant Professor, OBHRM, IIM Udaipur
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Kirti Mishra
Kirti Mishra, Ph.D is an Assistant Professor at IIM Udaipur. She teaches Organizational Dynamics and Management Theory. Her research is broadly in the area of organizational behaviour and human resource management. More specifically her research interests include Qualitative Research, Sustainability, Strategy as Practice, Political Corporate Social Responsibility and Employee Volunteering. Currently, she is working on projects around Organizational Climate Change Responses, CSR of the Indian Mining Industry and Business Case for Employee Volunteering.
Prakash Satyavageeswaran
Assistant Professor, Marketing, IIM Udaipur
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Prakash Satyavageeswaran
Prakash Satyavageeswaran is an Assistant Professor at IIM Udaipur. He teaches B2B Marketing to MBA students and Marketing Strategy to PhD students. His research interests include low income consumers, rural markets, emerging markets, food consumption.
Saurabh Gupta
Centre for Development Policy and Management, IIM Udaipur
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Saurabh Gupta
Dr. Saurabh Gupta leads the Centre for Development Policy and Management at IIM Udaipur. He teaches courses on society, politics and business in India. He specializes in development theory, policy and practice. His areas of research include public policy and welfare regime in India; agricultural transformation and rural development (India, South-East Asia and Sub-Saharan Africa), politics of natural resources management; and sustainable development. His ongoing research projects look at the relationship between society and business at the ‘bottom of the pyramid’.
Vijayta Doshi
Assistant Professor, OBHRM, IIM Udaipur
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Vijayta Doshi
Vijayta Doshi is an Assistant Professor at IIM Udaipur. She teaches organizational behavior to MBA and doctoral students. Her research interests include leadership, knowledge/not knowing, entrepreneurship, service work, gender, class and in-country migration. Currently, she is working on projects around leadership in organizations, frontline service work and women entrepreneurship.
Research Staff
Rupali Kapoor
Research Officer, Consumer Culture Lab, IIM Udaipur
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Rupali Kapoor
Rupali Kapoor works as the Research Officer for the Consumer Culture Lab at IIM Udaipur. She recently completed a Masters in Social and Cultural Anthropology from University College London (UCL). During her Master’s at UCL, she submitted a thesis titled, ‘Recapturing food: digital entanglements, labour and the pleasure of eating out in London and on Instagram’. She also holds a Masters in Sociology and a Bachelors in History. She was a fellow at the Young India Fellowship Program.
Rupali has worked as a qualitative researcher in market research with Ipsos and Vox Populi Research. She is passionate about decoding our everyday interactions with spaces, objects and fellow beings. She hopes to understand the diverse ways in which such interactions are constantly shaping us and in turn getting shaped by us. More specifically she is interested in exploring our relationship with technology and food.
Email: rupali.kapoor@iimu.ac.in
Adishri Guha
Senior Research Executive, Consumer Culture Lab, IIM Udaipur
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Adishri Guha
Adishri Guha works as a Senior Research Executive at the Consumer Culture Lab in IIM Udaipur. She holds a Masters Degree in Criminology and Justice from Tata Institute of Social Sciences and a BA in English from Lady Brabourne College Kolkata. She was previously associated with Kantar as a Senior Research Manager where she worked towards uncovering the myriad dimensions of consumer needs and understanding the key motivators and choice drivers in decision making.
Adishri is a voracious reader, with a particular interest in topics exploring gender, mythology, history and culture. She is a keen observer and an explorer at heart, immersing herself in indigenous and local experiences during her travels. She seeks to leverage the power of human centered approach in understanding and excavating patterns in everyday human interactions and decoding factors shaping thought and action
Intern
Srinidhi Chandrashekar
Pursuing Master’s Design, NID Gandhinagar
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Srinidhi Chandrashekar
Srinidhi is currently pursuing her master’s in design at NID, Gandhinagar. She is a visual communication graduate with work experience in advertising during which she worked on brands like Pedigree and ITC Mangaldeep.
From advertising to design, she believes that her work has journeyed from communicating to users to understanding users, and she has come to develop an interest in the inquiry of socio-cultural influences on consumer attitudes.